ChaTech’s Creative Problem-Solving Series

Taught by Design Thinking experts from Kenco, Center Centre, and Unum. This multi-part series will teach you and your team this innovative problem-solving technique and how to apply it to almost every business decision. If you have a big, hairy, audacious goal and don’t know where to start, design thinking gives you a framework through customer empathy, creative ideation, prototyping, and consistent refinement. Companies like Coca-Cola, SAP, and Prudential continue to innovate and generate human-centered solutions using Design Thinking.

At the end of each seminar, you and your team will walk away with the skills to be more effective, creative problem solvers. You can use the knowledge you’ve gained to teach, lead, and inspire others at your workplace. Most importantly, you can save money using this technique by proving the worth and impact of an idea before spending resources in development.

If you want to learn more about the class or are interested in sponsoring, contact Carla Askonas, Executive Director, at 423.826.8700 or

Originally scheduled for late summer 2018, the series will be rescheduled for spring 2019.  Stay tuned for an announcement of new dates!

Instructional Sponsors


Venue Sponsor


What is Design Thinking?


Learn who your stakeholders are and what they need.


Synthesize your observations and create a human-centered story that your product is designed to solve or help curb.


Brainstorm potential ideas using various techniques: text, drawing, skits, storyboards.


Build low-fidelity initial versions. No need for fully functioning products here.


Get honest, constructive feedback from stakeholders and team members.


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